I was hit by a driver who was insured by Wawanesa Insurance in Edmonton, AB, Canada. They are nothing but awful to deal with.
The adjuster was difficult to get ahold of, didn't seem to know what she was doing, and generally appears to be a bit of a ***. Her supervisor was downright rude, saying, 'you could have had collision and dealt with your insurance company. You are at fault for not having insurance.' But, my insurance would not have covered damages anyway as the Wawanesa driver was 100% at fault. Their customer service is terrible, their attitudes are hostile and rude, and I will never do business with them again.
And they are soooo slow--took them 21 days to get an appraisal done on the damage to my car! Way too long. And of course they did not tell me that I had a right to a rental vehicle.
If I was the CEO of this company, I would be embarrassed to have the employees that I have in Edmonton. They lack integrity and make the company look bad.